Bill Payment Information

If you are looking to signup for new service visit

Online Billpay

To register your account online or to pay your bill, visit

Customer Support

For billing, service requests and other inquiries us the following:

General Customer Service Number: (281) 579-4500

Customer/Billing Inquiries Email:

For general phone inquiries, please contact Inframark Customer Service department Monday through Friday from 8:00 a.m. to 5:00 p. m., with the exception of holidays.

For after-hour emergencies, please contact Inframark Dispatch team at 281-398-8211.

Service Rate Schedule

Water Rate (Single Family Residential)

$ 17.60Minimum Rate for Service
$ 2.90Rate per 1,000 gallons metered for usage between 0 gallons and 14,999 gallons
$ 3.60Rate per 1,000 gallons metered for usage between 15,000 gallons and 29,999 gallons
$ 4.50Rate per 1,000 gallons metered for usage above 30,000 gallons

Sewer Rate (Single Family Residential)

$ 10.39Minimum Rate for Service
$ 5.92Rate per 1,000 gallons metered for usage above 0 gallons
Notice About Confidentiality of Customer Information

Chapter 182 of the Texas Utilities Code as amended in 2021 by House Bill 872 provides that a government-operated utility may not disclose personal information (customer's address, telephone number, and social security number) in a customer's account, or any information related to the volume or units of utility usage or amounts billed or collected for such utility usage, unless the customer elects to allow such information disclosed.

The Utilities Code requires the District to provide notice of the customer's right to allow disclosure of his or her information. Therefore, if you wish to allow disclosure of your personal information, please contact the District Operator, Inframark, via telephone at 281-579-4500 or via email at so they can provide you a disclosure form for you to complete and return.

NOTE: The District is allowed to disclose information in a customer's account record to federal, state, or local government officials; to District employees, officials and operations personnel; to consumer reporting agencies; to a contractor or subcontractor approved by and providing services to the District, the state, a political subdivision of the state, or the United States; or to any other provider of utility services.